Customer Service Phone Number: 866.321.4243
Price does not include shipping and handling. ESPRO product orders only ship to the continental 48 U.S. states.
ESPRO Sports Cleaner Return Policy:
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
If you are not 100% satisfied with your product, please return the unused portion of the product in the original bottle. Please call
866.321.4243 Mon-Fri 8am-5pm CT.
before shipping the returned product to us at:
3681 Pine Ln Bessemer, AL 35022
(The customer is responsible for all shipping charges).
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 60 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will make a decision and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 90 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should mail your product to: 3681 Pine Ln Bessemer, AL 35022
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Terms & Conditions are subject to change at any time.